GPS Tracking System Buyer Advice

Before a consumer or business invests in a real-time tracker device they should first think about where the GPS vehicle tracker is going to be used. The reason why area of intended use is so critical is because 99.9% of live monitoring systems, including SilverCloud GPS, use a combination of both satellite and cellular technology to operate (satellite to locate position, cellular to transmit position). Therefore, a number of factors can cause disruption in quality and accuracy of system function. These factors include urban canyon environments, mountainous regions or locations where cellular coverage is non-existent. Although identifying urban canyons and mountainous regions is a simple task, discovering the reliability of cellular coverage of a particular real-time tracker is often overlooked by buyers.

Checking Cellular Service

Almost everyone now owns a cellular phone or some form of mobile communication device. These everyday tools of life require a service plan that is often provided by one of the more popular telematics leaders such as T-Mobile, AT&T or Verizon. As anyone who has used a particular carrier knows, all service is not the same, and each carrier will perform differently in different areas. Therefore, people will often select the data provider that is the most reliable in their particular area. This is the exact type of thought process people investing in GPS tracking systems should apply before they purchase a real-time tracker.

No Computer Monitoring Device For Apple Products

GPS monitoring solution supplier Tracking System Direct understands that in order for families to boost personal safety and businesses to enhance employee efficiency that vehicle tracking systems sometimes simply are not enough. This is why the GPS supplier offers a line of various security products such as hidden cameras, voice recorders and keystroke loggers to increase monitoring capabilities. Although devices such as keyloggers are great tools for discovering what a teenager or employee is doing online, Tracking System Direct does not currently have a computer monitoring solution for Apple products like the iPad or iMac systems.

Computer Monitoring Devices

At this time, Tracking System Direct only has a product line of software and hardware solutions that are compatible with most Windows-based operating systems.

"We understand that Apple products are quickly becoming the computing machines of choice over Windows-based software programs among  businesses and consumers", explained a personal tracking expert for the Southern California company. "Combine that change in computing technology preference with a rise in tablet usage, and the end result is a challenge for people who are no longer able to connect hardware or download software to a computer in order to monitor online activity."

Call Us Today For Product Ordering

When a businesses, government agency, law enforcement entity, family or consumer want to purchase a GPS tracking system, most companies require the buyer to place an order through an online shopping cart. While GPS vehicle tracking solutions company Tracking System Direct does offer a online platform for placing orders, the company also has trained fleet tracking experts standing by nearly 14 hours a day to provide sales and ordering support! This means from 8:30a.m.-10:00p.m. PST anyone can contact a sales representative at Tracking System Direct and ask questions about tracker devices, or to have a human process an order.

Proving Good Customer Service Still Exists

Always looking to maximize customer service efforts, Tracking System Direct offers 24/7 technical assistance on all GPS monitoring solutions, free FedEx Ground shipping on orders over $200, and keeps sales agents available longer than any other vehicle management solutions company currently in operation. This is only a few of the ways the company takes strides to assist customers.

"Our vision has always been to provide people with the absolute top-performing GPS vehicle management devices the industry ha to offer, while having our customer service go far beyond the level that most companies feel is satisfactory", explained a personal GPS representative for Tracking System Direct. "We exploit every possible avenue to meet the needs of the customer, whether that be by accepting payment via PayPal or money order, or taking sales call late Sunday nights or on holidays."

Since the beginning of this year, customers who prefer to submit payment information via phone can do so to order GPS monitoring products and other surveillance devices. Representatives are always standing by to provide assistance, so if you have questions or want to place an order, don't be a stranger!

Real-Time Tracker Boosts Fleet Efficiency

When it comes to route management, fuel efficiency and employee production, city governments must closely analyze and review data. This is because it is taxpayer dollars that fund fuel costs, vehicle maintenance and employee salaries. Therefore, city governments must accurately monitor driving activity, and account for any possible inefficiencies. This is the reason why so many cities are investing in GPS tracking systems for their vehicle fleets.

Real-Time Tracker Solutions

Real-time GPS systems like the SilverCloud provide cities the opportunity to oversee hundreds of vehicles all via a web-based mapping program that utilizes driving reports, 3D maps, standard mapping formats and Google Earth. The device can be programmed to send speed alerts, positional alerts, battery alerts, while also breaking driving activity down into a number of different formats including mileage driven and more. What the GPS monitoring technology provides is a total overview of fleet activity. This is important because it can result in a city saving hundreds of thousands of dollars annually.

Dedicated Web-Servers

Tracking System Direct routinely receives emails from city governments looking for tracker device technology that communicate with their own internal servers. Here is an example email that is often sent from cities looking to enhance fleet efficiency: