Real-Time Vehicle Management For Tow Truck CompaniesTurning a profit can be a challenge during tough economic times, but that has not stopped businesses everywhere from doing everything possible to stay afloat. One recipe that has proven to be effective throughout time to help businesses obtain or sustain success has been valuable customer care combined with efficient delivery of services. Although quality customer service sounds like something that would be simple to offer or maintain, some tow truck companies have had difficulties staying networked and connected with drivers working in the field. One of the ways tow truck companies are improving service and reducing assistance times is through the use of GPS fleet management solutions such as the SilverCloud GPS tracker.
Understanding Real-Time GPS
How real-time GPS assists tow truck companies is through the total observation of driving activity via web-based mapping programs. The GPS tracking data transmitted from the monitoring devices on-board tow trucks allows fleet managers and supervisors stationed elsewhere to know the exact position a tow truck driver is at in the field, how long they make each stop for and more. This GPS vehicle tracking data is helpful because it can offer a variety of beneficial information for tow truck businesses that includes:
- The Speed A Tow Truck Driver Travels (valuable data that can show if a driver is excessively speeding, or driving dangerously).
- ShareSpot (A simple way to share GPS locational/tracking data that allows stranded motorists to know the exact location of the tow truck en route to provide assistance).
- Real-Time Access To Driving Activity (Live access to mobile assets results in the quick and safe recovery of tow trucks in the circumstance of auto-theft, as well as offers fleet managers easy access to the precise spot a tow truck driver is located at any given time).
Another one the wonderful features that live GPS systems such as the SilverCloud GPS bestow upon tow truck companies abs other users of the technology is the ability to access data remotely from any location. Although remote access of GPS monitoring device data is common in real-time systems, unlike passive systems such as the GPS Tracking Key that require manual downloading of GPS data, SilverCloud GPS systems were designed with a complete web-based mapping application that allows tow truck companies access to personal GPS tracking data from any form of computer, personal tablet or mobile communication device that is hooked up to the Internet. This means the tow truck company is not handcuffed to software downloaded upon one computer system in order to view GPS data, but instead can view personal tracking data from essentially any outlet they prefer!
GPS technology is continuing to assist tow truck companies for all of their business GPS tracking needs, and will continue to do so in an effort to provide a totally networked vehicle management system for those cutting-edge companies who want to take their businesses to the next level of operation efficiency!