UNITED STATES OF AMERICA
Online ordering is available on orders shipped within the United States of America only.
Orders received after 2:00 PM Eastern from Monday through Friday will be shipped the next business day unless that day is a Saturday, Sunday, or holiday, in which case they will be shipped on the next business day.
After an order is placed customers will receive a tracking number via email within 2 business days to monitor the exact time and date a GPS tracking product will arrive. If at anytime a customer has questions regarding Tracking System Direct's shipping policy, or would like an estimated time of arrival of GPS tracking product(s) a customer service representative can be reached at This e-mail address is being protected from spambots. You need JavaScript enabled to view it or 951-704-9503.
Tracking System Direct observes the following holidays:
- January 1: New Years Day
- Friday Before Easter: Good Friday
- Last Monday Of May: Memorial Day
- July 4: Independence Day
- First Monday Of September: Labor Day
- Last Thursday Of November: Thanksgiving
- Last Friday of November: Day After Thanksgiving
- December 24: Christmas Eve
- December 25: Christmas
- December 31: New Years Eve
Orders placed on any of these holidays will be processed the next business day.
If shipping to a Post Office Box (P.O. Box) the following service conversion will apply.
- FedEx Ground - will be substituted with regular US Mail Service.
- FedEx 2nd Day Air - will be substituted with Priority US Mail Service.
- FedEx Overnight - will be substituted with Express US Mail Service.
Merchandise that is lost, damaged or misplaced while in transit is the responsibility of the purchaser. We assume no liability for merchandise that is in transit.
Force Majeure
Tracking System Direct (www.tracking-system.com) shall not be liable for Service interruptions, delays, failures to perform, damages, losses or destruction, or the malfunction of any service or any consequence thereof caused or occasioned by, or due to fire, flood, water, the elements, acts of God, war and threat of imminent war, labor disputes or shortages, utility curtailments, power failures, explosions, civil disturbances, governmental actions, shortages of equipment or supplies, unavailability of transportation, acts or omissions of third parties, or any other cause beyond the affected party’s reasonable control. Tracking System Direct LLC.(www.tracking-system.com) shall exercise good faith efforts to remedy any such cause of delay or cause preventing performance.
Shipping